Enterprise & multi-outlet retail
Shopify for retail chainsthat can't afforda messy rollout.
For Malaysian retailers with many outlets, several systems and a growing online business. We plan and deliver the move to one Shopify back office, including the mall and LHDN reporting most agencies leave out.
Who this is for
Built for retailers past the spreadsheet stage.
Typically brands with annual revenue above RM50 million, more than ten outlets, or both, selling online and in malls. Smaller retailers with the same problems are welcome too.
- PROBLEM 01
Inventory nobody trusts
Each outlet counts its own stock, the website shows another number, and transfers live in a spreadsheet.
- PROBLEM 02
A POS per problem
Different outlets on different POS systems, each with its own reports and its own end-of-day routine.
- PROBLEM 03
Mall reporting by hand
Staff upload daily sales to each mall's GTO system, and every new outlet adds another login and another format.
- PROBLEM 04
E-invoice requests at the counter
Cashiers collect tax details from customers while a queue builds, and month-end consolidation becomes a project.
- PROBLEM 05
An ERP fed by exports
Orders and payouts reach the back office through CSV files and re-keying, and discrepancies surface at month end.
- PROBLEM 06
A platform that holds you back
Upgrades are expensive, extensions conflict, and new features wait for the one developer who understands the code.
| System | Before | After |
|---|---|---|
| Online store | stock counted twice | one inventory |
| POS | closed by hand | same back office |
| Mall GTO portal | uploaded daily by staff | submitted automatically |
| LHDN MyInvois | requests by WhatsApp | customer self-service |
| ERP / accounting | re-keyed overnight | synced on schedule |
How we deliver
A rollout plan, not a launch date.
- 01
Discovery across outlets
We map how each outlet type sells, counts, closes and reports, and how data flows to finance. The output is a written implementation plan with phases.
- 02
One data model first
Products, locations, customers and stock are designed once for every channel before anything is configured.
- 03
Pilot, then waves
One outlet goes live first. Rollout follows in planned waves with training before each, so trading never stops.
- 04
Connections in scope
Mall GTO, e-invoicing and the ERP integration are part of the rollout plan, not a later phase.
- 05
Documentation you keep
Data contracts, integration runbooks and admin guides are handed over, so your team is not dependent on ours.
- 06
Support after go-live
A support arrangement for changes and issues, including updates as Shopify's APIs move on.
What you get from one partner
Every piece of the retail stack.
Brands we've worked with
Start the conversation
Bring your outlet list and your system map.
An enterprise consultation starts with how your business runs today. No pitch deck needed.